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Client Care Specialist

Michael Debono Ltd
Full Time
Customer Experience
Entry
Closing date 30/04/2026
Published on 03/02/2026
On Premises
Malta

Job Description

Overview

Responsible for assisting clients throughout their customer journey.  

Key Result Areas & Accountabilities

  • Handle sales enquiries via phone, email, and social media, and follow up on leads from campaigns.
  • Support sales team with quotes, documentation, test drives, deliveries, and vehicle status updates.
  • Maintain stock and customer records, including reserved stock, used cars, and flex customer lists.
  • Coordinate with internal teams to ensure timely vehicle delivery and smooth operations.
  • Assist marketing and call center with content, surveys, and aftersales support.
  • Perform account openings, host customers, attend training, and carry out other assigned duties.

 What we offer

  • Support from experienced professionals 
  • Competitive remuneration package 
  • Flexible working arrangement 
  • Health insurance 
  • Employee referral scheme 
  • Monthly treats 
  • Employee discounts
Requirements
  • Experience in a customer facing position Maltese and English

  • Familiar with Microsoft Office applications as well as IT proficient

  • Automotive and/or technical background

  • A clean police conduct

Languages
  • Maltese

  • English