Responsible for assisting clients throughout their customer journey.
Key Result Areas & Accountabilities
- Handle sales enquiries via phone, email, and social media, and follow up on leads from campaigns.
- Support sales team with quotes, documentation, test drives, deliveries, and vehicle status updates.
- Maintain stock and customer records, including reserved stock, used cars, and flex customer lists.
- Coordinate with internal teams to ensure timely vehicle delivery and smooth operations.
- Assist marketing and call center with content, surveys, and aftersales support.
- Perform account openings, host customers, attend training, and carry out other assigned duties.
What we offer
- Support from experienced professionals
- Competitive remuneration package
- Flexible working arrangement
- Health insurance
- Employee referral scheme
- Monthly treats
- Employee discounts